Frequently asked questions

Install Larix on the device – this can be accessed through the Google PlayStore and it is free. Once installed go to the settings cog. Go to connections. Select new connections. Then in the URL box put rtmp://rtmp-global.cloud.vimeo.com/live/396f88b2-b96c-4d38-b9b7-b4694149cb7a Then save.

No.

For the best results we recommend using a camera which supports 1080p at 60FPS.

For the best results we recommend using a camera which supports 1080p at 60FPS.

Google Analytics offers an easy and free way to track and analyze visitors on your website. Simply add your Google Analytics account to the VBAmplify dashboard to begin tracking your web traffic. To create an account please go to https://analytics.google.com

Google Analytics offers an easy and free way to track and analyze visitors on your website. Simply add your Google Analytics account to the VBAmplify dashboard to begin tracking your web traffic. To create an account please go to https://analytics.google.com

You can easily add Google analytics. Simply signup for an account at https://analytics.google.com and you will receive a tracking ID. When you have created the account, login to your VB Amplify dashboard and click the ‘Google Analytics’ menu option. You will need to click the link to ‘Get Access Code’ from your Google account which involves you logging into your Google account. This will then pull in the entire list of Analytics accounts you have. Select the one you want and click the ‘Lock Selection’ button.

At VBAmplify, we’re always looking to learn from our clients and evolve our system. By working closely together, we have idenitified the value of streamlining the process of managing trainer bios and are investing time to improve the feature. We can’t wait to share our progress with all of you in a future update.

Newsletters are an invaluable tool for engaging your members and keeping them in the loop with exciting updates. With VBAmplify’s newsletter tool, you can instantly contact all members, and capture newsletter opt-ins to maximise your audience.

Newsletters are an invaluable tool for engaging your members and keeping them in the loop with exciting updates. With VBAmplify’s newsletter tool, you can instantly contact all members, and capture newsletter opt-ins to maximise your audience.

Ensure that the user has a membership level set against them

VBAmplify gives you the power to offer eligible customers free membership trials. Whether you’re offering new members their first week or month for free, our portal has everything you need to customise a free trial and handpick which content to showcase.

Each trial is commitment-free, meaning that no credit card is needed to begin exploring the service. Once customers are hooked on your content, they can upgrade to a full membership at any time.

Changed your mind about sharing a video? No problem! Simply go to Workout video > Workout video > Edit video and deselect all the categories associated with the tutorial. Once you have saved these changes, the video will be hidden from public view.

At VBAmplify, we’re always looking to learn from our clients and evolve our system. By working closely together, we have idenitified the value of streamlining the process of managing trainer bios and are investing time to improve the feature. We can’t wait to share our progress with all of you in a future update.

With VBAmplify, you don’t need to sweat the small stuff – like upload a thumbnail if you’re in a hurry! Our system automatically generates a thumbnail for each video so you can spend more time focusing on the rest of your site. Thumbnails can take up to 30 mins to show, so don’t worry if you can’t immediately see one.

With VBAmplify, the sky is the limit; upload as many videos as you want to ensure your members keep coming back for fresh content.

When it comes to fitness, there’s no one size fits all; each individual has their own needs and preferences. VBAmplify accordingly supports the creation of multiple membership types, each of which can be customised to offer different content. To handpick the content, which will be visible to each membership tier, simply go to Memberships > Settings > Edit and check the categories needed.

We release two new, exclusive videos each week to ensure your members are always engaged

An error message occurs when the video is under conversion, essentially into the different sizes required to play across devices. Depending on the length of the video, the encoding could take up to half an hour, and if you upload multiple videos in one go they will be placed into a queueing system.

Changed your mind about sharing a video? No problem! Simply go to Workout video > Workout video > Edit video and deselect all the categories associated with the tutorial. Once you have saved these changes, the video will be hidden from public view.

At VBAmplify, we’re always looking to learn from our clients and evolve our system. By working closely together, we have idenitified the value of streamlining the process of managing trainer bios and are investing time to improve the feature. We can’t wait to share our progress with all of you in a future update.

With VBAmplify, you don’t need to sweat the small stuff – like upload a thumbnail if you’re in a hurry! Our system automatically generates a thumbnail for each video so you can spend more time focusing on the rest of your site. Thumbnails can take up to 30 mins to show, so don’t worry if you can’t immediately see one.

With VBAmplify, the sky is the limit; upload as many videos as you want to ensure your members keep coming back for fresh content.

When it comes to fitness, there’s no one size fits all; each individual has their own needs and preferences. VBAmplify accordingly supports the creation of multiple membership types, each of which can be customised to offer different content. To handpick the content, which will be visible to each membership tier, simply go to Memberships > Settings > Edit and check the categories needed.

We release two new, exclusive videos each week to ensure your members are always engaged

To add an entry to it, go to TV Schedules in the dashboard, click Add New Schedule, set the channel to Live Stream 1, set the date, then enter the programme details and click Publish.

VBAmplify offers a variety of site customisation options, to bring your brand to life. We do not currently allow for customisation of the login page but this may be added in a future release

The right site title can do wonders for your SEO and help you stand out from a crowd. To personalise your site title, simply tell us at setup or contact the accounts team.

Growing in number and want to update your homepage? Head over to Pages > Edit Front Page to make the necessary changes & don’t forget to save!

VBAmplify does not currently allow for videos on the landing page. However, this feature may be added in future releases

VBAmplify does not currently offer domain customisation.

VBAmplify offers a variety of site customisation options, to bring your brand to life. We do not currently allow for customisation of the login page but this may be added in a future release

The right site title can do wonders for your SEO and help you stand out from a crowd. To personalise your site title, simply tell us at setup or contact the accounts team.

Growing in number and want to update your homepage? Head over to Pages > Edit Front Page to make the necessary changes & don’t forget to save!

VBAmplify does not currently allow for videos on the landing page. However, this feature may be added in future releases

VBAmplify does not currently offer domain customisation.

Go to Instagram Feed, and an entry will already exist in the widget list. Click edit on this entry. Change the widget name. Under source type select Personal and click the Connect to Instagram button that appears. A window will open to enter Instagram credentials. Once these are entered, click allow. The clients feed then should appear on the page. Click Save & Exit.

VBAmplify offers a variety of site customisation options, to bring your brand to life. We do not currently allow for customisation of the login page but this may be added in a future release

The right site title can do wonders for your SEO and help you stand out from a crowd. To personalise your site title, simply tell us at setup or contact the accounts team.

Growing in number and want to update your homepage? Head over to Pages > Edit Front Page to make the necessary changes & don’t forget to save!

VBAmplify does not currently allow for videos on the landing page. However, this feature may be added in future releases

VBAmplify does not currently offer domain customisation.

The site has 5 areas for photography.

1. Main hero image that goes at the top of your homepage and had the strapline overlaid.
2. About us block, this is an image that goes behind text so it can be faded to make the text legible
3. Our Devices – this image needs to be dark to allow the text overlaid to be legible
4. Instagram feed background – this shouldn’t be too busy because a lot of different content is overlaid ontop of it
5. Subpages hero image – this image is used on any subpages on the site.

Yes, there are lots of options. Simply click ‘Instagram settings’ from the main navigation and investigate the options from the cog icon.

Yes, there are lots of options. Simply click ‘Instagram settings’ from the main navigation and investigate the options from the cog icon.

VBAmplify is a great addition to existing membership and reward programmes; providing a channel to engage loyal customers anywhere and anytime. To add existing customers to the platform, and give them full access to your content, please contact the accounts team.

When it comes to fitness, there’s no one size fits all; each individual has their own needs and preferences. VBAmplify accordingly supports the creation of multiple membership types, each of which can be customised to offer different content. To handpick the content, which will be visible to each membership tier, simply go to Memberships > Settings > Edit and check the categories needed.

Keeping in touch with your members via regular newsletters is a brilliant way of engaging customers and driving traffic to your site. For a complete mailing list, access Memership > Members and export the CSV file. You can upload the CSV into your mail client of choice, including Mailchimp.

When it comes to fitness, there’s no one size fits all; each individual has their own needs and preferences. VBAmplify accordingly supports the creation of multiple membership types, each of which can be customised to offer different content.

Device limiting is not currently offered by VBAmplify although we will soon be releasing this feature on our Enterprise platform

VBAmplify is a great addition to existing membership and reward programmes; providing a channel to engage loyal customers anywhere and anytime. To add existing customers to the platform, and give them full access to your content, please contact the accounts team.

When it comes to fitness, there’s no one size fits all; each individual has their own needs and preferences. VBAmplify accordingly supports the creation of multiple membership types, each of which can be customised to offer different content. To handpick the content, which will be visible to each membership tier, simply go to Memberships > Settings > Edit and check the categories needed.

Keeping in touch with your members via regular newsletters is a brilliant way of engaging customers and driving traffic to your site. For a complete mailing list, access Memership > Members and export the CSV file. You can upload the CSV into your mail client of choice, including Mailchimp.

When it comes to fitness, there’s no one size fits all; each individual has their own needs and preferences. VBAmplify accordingly supports the creation of multiple membership types, each of which can be customised to offer different content.

VBAmplify is a great addition to existing membership and reward programmes; providing a channel to engage loyal customers anywhere and anytime. To add existing customers to the platform, and give them full access to your content, please contact the accounts team.

When it comes to fitness, there’s no one size fits all; each individual has their own needs and preferences. VBAmplify accordingly supports the creation of multiple membership types, each of which can be customised to offer different content. To handpick the content, which will be visible to each membership tier, simply go to Memberships > Settings > Edit and check the categories needed.

Keeping in touch with your members via regular newsletters is a brilliant way of engaging customers and driving traffic to your site. For a complete mailing list, access Memership > Members and export the CSV file. You can upload the CSV into your mail client of choice, including Mailchimp.

When it comes to fitness, there’s no one size fits all; each individual has their own needs and preferences. VBAmplify accordingly supports the creation of multiple membership types, each of which can be customised to offer different content.

Device limiting is not currently offered by VBAmplify although we will soon be releasing this feature on our Enterprise platform

VBAmplify gives you the power to offer eligible customers free membership trials. Whether you’re offering new members their first week or month for free, our portal has everything you need to customise a free trial and handpick which content to showcase.

Each trial is commitment-free, meaning that no credit card is needed to begin exploring the service. Once customers are hooked on your content, they can upgrade to a full membership at any time.

VBAmplify gives you the power to offer eligible customers free membership trials. Whether you’re offering new members their first week or month for free, our portal has everything you need to customise a free trial and handpick which content to showcase.

Each trial is commitment-free, meaning that no credit card is needed to begin exploring the service. Once customers are hooked on your content, they can upgrade to a full membership at any time.